- CUSTOMER ADVOCACY: We are committed to making your travel hassle-free. If you have a travel-related issue, we will advocate on your behalf until the issue is solved to your satisfaction.
- EXPERT GUIDANCE: Our travel agents are experts in understanding and deciphering the myriad of travel information and codes out there. It’s what we’ve been trained to do and we do it every day.
- PERSONALIZED SERVICE: Instead of an impersonal voice thousands of miles away, our travel agents are your neighbors. They know what you want and what you value in your travel experience.
- PROFESSIONAL ADVICE: Travel agents are there to make sure you get where you want to go, when you want to go and for the lowest price.
- TIME: Instead of checking a long list of travel sites, which only provide rates and fares for the companies that have contracted with them, why not go straight to the source? Our expert agents have all the information at their fingertips, saving you hours in front of the computer.
- UNBIASED INFORMATION: Impressa Club agents work for you, not for a travel supplier. We know that if you are a happy customer, you will be a repeat customer, so we’re committed to serving your needs rather than those of large corporations.
- MULTILINGUAL STAFF: Our travel agents speak 6 languages: English, Hebrew, Russian, Azerbaijan, Ukrainian, Belarusian.